UX: A Customer Growth Driven Perspective

Thursday, August 17th

8:00 AM @ Olson

What users say is qualitative. What users do is quantitative. In this session Chad Halvorson, Founder/CEO of the Minneapolis start-up company When I Work, will talk about why managing qualitative and quantitative data is critical to executing a UX strategy that materially drives customer growth. He’ll also take at some examples of how a customer-centric, growth driven approach to UX can have a dramatic impact achieving both business objectives and customer success.


Speaker Details

Chad Halvorson

Founder/CEO, When I work

Chad Halvorson is Founder and CEO of When I Work, which creates a better work life for half a million people in 50 countries across a wide range of industries, through its proprietary scheduling and communication solutions. When I Work continues to grow significantly since 2010 and has received $24 million in venture capital. The company began as a start-up of three in St. Paul and now employs more than 130 full-time employees in Minneapolis. Chad has successfully helped build three multi-million dollar companies, all of which are still operating today. His awards include the Minnesota Cup High Tech Division Award, INC’s 35 Under 35, and the Minneapolis / St. Paul Business Journal’s 40 Under 40. He is a graduate of Brown College.

Event Details

Date & Time
Thursday, August 17th
7:30 - 8:00 am - Registration
8:00 - 9:00 am - Presentation and Q&A

420 N 5th St #1000
Minneapolis, MN 55401

Pre-Registration Fees
Members = FREE
Student Members = FREE
Non-Members = $40
Pre-registration closes at midnight prior to the event, at which point walk-in registration fees will apply.

Walk-In Fees
Members:  $10
Student Members:  $10
Non-Members:  $45


Noteworthy Details

Cancellations received by the office at least two business days prior to the event are eligible for a refund of the registration fee. No refunds will be provided for cancellations received fewer than two business days prior to the event. No-shows will be billed for any unpaid registration fees.


If you have registered, are unable to attend, and would like to give your co-worker your "ticket," please note that a pre-registered member to non-registered member switch-out is free. Switch-outs from members to non-members will execute an invoice to the attendee for payment after the event.


Please note: Audience photographs may be taken at this event. By nature of your attendance, you are granting permission for your image, voice and likeness to be used for marketing purposes.

Act fast! Summit early bird pricing ends on July 1st! Dismiss