Location: Minneapolis

Salary: $70,000-$80,000 Based on Experience

Position Purpose/Summary:  The Business Analyst is a key liaison between the business and Information Technology group. This individual will elicit, analyze, communicate and validate requirements for new applications and other technology solutions or changes to existing business processes, and information systems..

Key Skills, Knowledge and Abilities

·        Highly motivated, self-directed, and results driven.  Ability to perform job functions in an independent manner.

·        Ability to successfully manage multiple priorities in a fast paced work environment.

·        Outstanding communication skills (both verbal and written).

·        Ability to effectively communicate with internal and external stakeholders, at all levels, and outside vendors.

·        Proficient use of personal computer productivity tools (word processing, spreadsheet, presentation, drawing, etc.).

·        Ability to conduct knowledge and skill transfer sessions with business units and other IT functions. 

·        Strict adherence to established support and service management policies and procedures (i.e. incident, change, problem, SDLC, etc.) thereby ensuring all activities are fully documented for auditing and future support purposes.

·        Ability to understand the potential and limitations of technology.

·        Ability to comprehend, analyze and communicate the "big picture" to others.

·        Skilled in decision making techniques that address issues like uncertainty, complexity, high-risk consequences, alternatives and interpersonal issues.

·        Resolve issues in a project such as scope creep, changes in user requirements, schedule slippage, risks, technical problems and shortages of resources.

Required Experience:

·        Bachelor’s Degree in Accounting, Business Administration, Computer Science or 3-5 years experience in job offered.

·        At least 3-5 years of progressing experience related to business analysis and project management.

·        At least 3-5 years of experience working in a business/IT capacity for a company with manufacturing, distribution, restaurant retail and/or commercial (CPG) operations.

·        Experience in business technology systems (packaged and custom developed) selection/development and implementation.

·        Experience managing vendors using vendor management tools / techniques.

·        Experience with "buy vs. build" decisions.

·        Highly proficient with Tier I/II business systems (i.e. ERP, EDI, QSR POS, etc.).

·        Strong knowledge of SDLC and highly proficient in understanding business problems and opportunities in the context of the requirements.

·        Expertise in process design and documentation methodologies, and design and production of quality deliverables, process and use case modeling, business case development.

·        Strong business analysis skills (CBAP desired).

·        Strong project management, leadership, meeting facilitation, and Project Life Cycle skills (PMP desired).

·        One or more certifications (PMP, CBAP, RSCC, ITIL, CPA, CFA, APICS, etc.) desired..

IF INTERESTED PLEASE EMAIL ME AN UPDATED COPY OF YOU RESUME IN WORD FORMAT TO jgomez@otterbase.com AND I'LL FOLLOW UP WITH MORE INFORMATION