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Senior Business Analyst, Interactive Marketing
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Senior Business Analyst, Interactive Marketing
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About Ameriprise
You give more, you want more
You've worked hard and now you're looking for a career that's as rewarding as it is challenging. Ameriprise Financial is a great place to find just that. With our corporate headquarters in Minneapolis and offices nationwide, we're America's largest financial planning company¹ yet we're also a supportive nationwide family of financial professionals. We're proud to be ranked as one of the "Best Places to Launch a Career" by BusinessWeek magazine.²
You provide the initiative; we provide the support to help you succeed. Thrive in our diverse and inclusive environment with award-winning training,³ career development and 360° support guided by accessible leaders. If you're talented, driven, and ready to join a team of professionals who work every day to help their clients plan for and achieve their dreams, you're ready for a career at Ameriprise Financial.
Ameriprise Financial is an equal opportunity employer.
¹ Based on the number of financial plans annually disclosed in Form ADV, Part 1A, Item 5, available at adviserinfo.sec.gov as of Dec. 31, 2008, and the number of CFP® professionals documented by the Certified Financial Planner Board of Standards, Inc.
² BusinessWeek magazine, September 4, 2008.
³ DALBAR Financial Intermediary Post-Sale Service Award 2007.
Responsibilities
Interactive Marketing is looking for a Senior Business Analyst with a proven record of understanding business needs and delivering high quality analysis, testing, and project support for web-based applications.
This position will:
* Provide business analysis support for website-related projects in the Interactive Marketing department, focused on the My Financial Accounts secure client website.
* Work with subject matter experts across the company (including product management, service delivery, technology, and compliance/legal) to complete the project life cycle leveraging in-house methodologies.
* Develop business and user requirements, use cases, and process flows.
* Conduct user test planning and execution.
* Participate in working sessions and review deliverables from technical teams.
* Provide support to project manager and project team in various phases of project life cycles, or manage small projects as necessary.
* Draft the latest findings for broad distribution, communicate status to various stakeholders and field questions from stakeholder recipients.
* Create and refine business procedures and/or requirements to support changes to business processes, policies and supporting systems.
* Produce timely and accurate documentation.
* Develop and maintain best practices for business analysis and testing.
* Provide guidance, support, and/or feedback on work produced by other business analysts.
Required Qualifications
* Bachelor's degree.
* Five years of business analysis experience related to technology-driven projects, including knowledge of systems development life cycles and deliverables.
* Results oriented with an eye for detail and the ability to develop an understanding of technology as it relates to the client experience.
* Excellent communication skills with ability to convey complex topics to both business and technology audiences.
* An analytical mind with strong organizational and problem-solving skills.
* Ability and desire to develop deep functional knowledge and become a subject matter expert on our My Financial Accounts client site.
* Ability to work independently and within a team, build relationships, interact effectively with business partners, and recognize when to escalate issues.
* Excellent leadership, interpersonal, and motivational skills.
* Embraces change and a fast-paced work environment.
* Able to effectively manage multiple and varied assignments.
* High level of computer literacy with spreadsheets, word processing and database software and/or business systems (Word, Excel, PowerPoint, MS Project, Visio).
Preferred Qualifications
* Quality Center, Quick Test Pro, and iRise experience a plus.
* Financial services experience a plus.
If you are interested, please apply via:
http://bit.ly/mPWyCT
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